Hard Rock Hotel & Casino NJ Releases Health and Safety Protocols for Reopening

Late yesterday evening, the Hard Rock Hotel & Casino in Atlantic City released their plan for a safe and healthy environment when New Jersey casinos are allowed to reopen. The city does not yet know when they can get back to work, but operators are going ahead and making plans to ensure that players and employees remain safe and in good health.

Safe + Sound Program

The plan created by Hard Rock is called Safe + Sound and was created in part with AtlanticCare. The plan includes mandatory face masks for guests and employees along with temperature checks. The property will have a full team that will work to clean and disinfect the property on a regular basis.

The property will also have technology in place to increase air circulation in the hopes of lowering the spread of the virus. AtlanticCare will be providing assistance with contract tracing, health services and training.

According to Hard Rock Hotel & Casino Atlantic City President Joe Lupo, the top priority of the casino over the past few months was to develop protocols that would ensure a comfortable environment to stay, play, and work.

The plan includes detailed training programs as well as careful cleaning. Lupo stated further that the Hard Rock is ready to welcome back its loyal guests and team members for an exciting summer.

Additional Details

The points of entry for the Hard Rock property will be limited to allow a team of security personnel to screen employees and guests for a temperature. Anyone who has a 100.4 temperature or higher will be taken to a second area for an additional reading. If the temperature remains the same, the individual will not be allowed to enter the casino.

Social distancing will be practiced throughout the property, though the capacity limit allowed has yet to be determined. The casino will install plexiglass barriers at certain table games as well as within the sportsbook.

The front desk and cashier cages will have plexiglass along with guest services. This will help to put distance between employees and guests. For slot machine gaming, the Hard Rock plans on making every other slot machine operational. For table games, every other seat will remain vacant. The only reason this will not happen at the table games is if the players are related or came in together as a group.

For dining options, social distancing will be implemented. The Sugar Factory and the Hard Rock Café will offer outdoor dining. The property’s buffet as well as the nightclub and live shows will remain closed upon reopening.

Each of the casinos in Atlantic City must provide a plan on how they will provide a safe and healthy environment once reopening is allowed. Tentatively, the casinos in the region will reopen in or around July 4. However, no other details or information has been provided by the governor or state gaming regulators. We shall see in the coming days if more information is offered up or if the casinos in Atlantic City will continue to remain shuttered.


Rebecca lives in Las Vegas and after completing her degree at Reynolds Journalism school joined the USGS team to pursue her journalism dreams.