As we’ve mentioned in our introduction on this site, one of the challenges facing new US players is the uncertainty around which brands can be trusted to offer fair games/lines and pay you out quickly. Because of this, we’ve built out a comprehensive gambling site review section here on USGamblingSites.com to help players understand what to look for, as well as make some recommendations on where to play based on our collective 15+ years’ experience in the industry.
What To Look For In A Gambling Site
At a base level, there are number of traits that we use to determine whether or not a site is safe for US players. You can use these as well before you play for real money to validate whether or not a site is reputable. The good news is, that in this day and age word spreads quickly so rogue sites are usually outed across forums and other review sites to help protect players. That being said, it’s a good idea to check all of these areas to ensure that you end up only at the most legitimate websites:
How long has the site been in business?
This is a good indicator of the trustworthiness of a brand since sites that have been established longer generally only have done so by providing honest service to their players.
Is the site licensed?
While this isn’t always a surefire way to determine the legitimacy of a site, having a license from either Curacao, Kahnawake or another US licensing jurisdiction is a smaller indicator that the site has passed some checking and has a responsibility to comply with their licensor.
Are the games audited?
Particularly for US online casinos, it’s very important that the casino hired a 3rd party firm to audit their RNG (Random Number Generator) to ensure that all the games are fun fairly. There are many testing firms worldwide that offer this service, and the site should be transparent about who they use and the results of their testing.
Do they payout players quickly?
This one seems like common sense, but in fact some US sites take ages to pay out their players as a tactic for them to lose it back or never pay at all. Depending on which withdrawal method you are using, you should never wait more than 10-15 business days at most (usually for a physical check, other methods 1-2 days). All of our reviews include information on how long withdrawals take and we only recommend sites with fast withdrawals for US customers.
Are they accessible?
Another good indicator of a reputable site is that they have proper customer service staff who are accessible to players ideally on a 24 hour basis, but at least at reasonable times throughout the week. The reason for this is that rogue operators tend to limit their contact with players, whereas reputable sites are happy to help out with any issues.
What’s Included In Our Reviews?
All of the reviews written by USGamblingSites.com staff cover the topics discussed below and adhere to our strict quality standards for reviewing which include:
- Unbiased and honest portrayal of the experience playing at the site
- Our reviewers deposit and play for real money to measure deposit and withdrawal success
- The reviewer tests all of the below elements to provide real and truthful information to readers
Now that we’ve covered the basics, let’s look at some of the key features included in our reviews to help you research our recommended sites:
Background – all of our reviews start with an initial background of the gambling site, which includes how long it’s been established, its’ history and any other noteworthy information you need to know. As a high level summary, the introduction in each review will point out key features and anything that differentiates a particular sportsbook, casino or poker room from its competitors.
Bonus Offers – the next key area of our in-house reviews discusses the various bonus options that are available to new customers when they register and deposit for real money. As most sites offer some form of incentive for new players, this section discusses the bonus amounts available as well as the rollover and cash out requirements for the promotions.
Products & Software – in the products and software section, we cover all of the options available at a given site and discuss what software they use for each of their products. This can be important information for some players who like particular games and want to ensure that they are offered by a given site. For sports betting sites, key information on lines, betting limits and props will be discussed here.
Deposit & Withdrawals – each of our reviews provides a comprehensive review of the deposit and withdrawal methods that are available to US customers. We pay particular attention to deposit success rates and payout times to ensure our reviews reflect the current US market, as well as help players find the best sites for easy deposits and fast withdrawals.
Customer Service – lastly, the review will cover the options available for contacting the site if you need assistance with anything while you are playing. We actually contact and test each sites customer service to measure response times and how knowledgeable the staff are with a number of different queries.