Sun Palace Casino Review

Sun Palace is an ideal destination for US-based casino players, but not necessarily for players from the rest of the world. The site imposes double bonus clearing requirements on players from Europe, and only allows account balances to be held in US dollars – which may mean you lose a little on the exchange rate if you fund an account from a source held in another currency.

Those issues aside, Sun Palace Casino is a long-established destination for online action – the site having been launched in 2002 by the well-regarded Main Street Vegas Group.

The casino software is provided by Realtime Gaming, whose systems are tested on a regular basis for fairness by Gaming Labs Certification, and whose Random Number Generator is certified by an accredited testing facility.

The Sun Palace Casino Free $35 No-Deposit Bonus

The free $35 no-deposit bonus at Sun Palace Casino is an exclusive offer available to readers of USGamblingSites.com.

In order to take advantage of the offer, click on any link to the casino on this page, which will take you to a unique landing page (if you don’t arrive at a page offering you a $35 no deposit casino bonus, clear the cookies in your browser and try again).

Then click on the “Play Now” button to create your account – ensuring that the Sun Palace Casino coupon code “OFD35” appears in the Redeem Coupon Code field on page 3 of the account registration form.

Once the account registration process is completed, you have the option of playing your no deposit casino bonus on the downloadable casino client, in your browser, or via a mobile device.

The no deposit bonus has a few restrictions attached to it inasmuch as you have to rollover the free casino money 80 times before you can request a withdrawal of your winnings (or 120 times if you want to play Blackjack and video poker games).

As mentioned earlier, the clearing requirements are doubled if you live in Europe, and there is also a $100 limit on the amount you can withdraw.

First Deposit Bonuses at Sun Palace Casino

If you have enjoyed your experience while spinning up the no deposit casino bonus, the wise thing to do is re-invest it. Sun Palace Casino offers a variety of first deposit bonuses depending on the games you want to play while clearing the bonus.

First deposit bonuses can range between a 150% and a 400% bonus on the amount you deposit, with rollover requirements of between 30x and 90x.

Details of each bonus and its applicable coupon code can be found in the cashier section of the casino software.

You should enter the coupon code of the bonus you want to claim before making your deposit, but if you forget you can have the bonus applied retrospectively by contacting Customer Support. Just make sure you haven’t started playing for real money before speaking with them.

Plenty of Reload Bonuses to Take Advantage Of

Once you have taken advantage of the first deposit bonus at Sun Palace Casino, there are plenty more reload bonuses available.

As with the first deposit bonuses, the choice of options is clearly displayed in the cashier section of the casino software, with the percentage bonuses and the clearing requirements again subject to the type of casino games you want to play.

One important thing to note is that the majority are “sticky” bonuses inasmuch as once you have met the wagering requirements, you will not be able to withdraw the bonus element of the offer – just any winnings you have accrued.

Some of the bonuses have restrictions on the maximum amount you can win, while others are only available to players who have verified their accounts.

The Options for Playing at the Casino

As I mentioned earlier in my Sun Palace Casino review, there are three options for playing at the casino. The first is a downloadable client, which is only compatible with Windows PCs.

Mac users will have to use the Instant Play version of the software, while the site also offers an excellent mobile-optimized website which works on both Android and iOS devices with no app download required.

With the exception of casino tournaments, there is little difference between the availability of games on any of the options. I found the mobile casino convenient but played on the downloadable software more due to habit.

Because of this, I didn’t experience a problem with temporary files slowing down my computer – a problem that sometimes affects older computers when you use the Instant Play software.

Casino Games at Sun Palace Casino

If you want access to the most gaming options, be sure to download the platform. The instant version does not offer as many titles as instant play. Check out examples of the games you can play at Sun Palace Casino below.

Slots at Sun Palace Casino

With over 130 slot games, the collection of reeled titles is impressive. The site breaks down its slot section with various categories so you can find specific game types.

Pick the number of reels, bonus rounds, progressives, pay anyways, or other criteria. Games are offered in all types of themes, including fantasy, adventure, classic, alien, wild west, Las Vegas, and more.

Blackjack at Sun Palace Casino

The blackjack games at Sun Palace are listed under the Table Games section. You will find the available games with the tab 21. Play Suit’Em Up, Perfect Pairs, and standard blackjack among available games.

Each title offers varying buy-in limits so players of all bankroll types can enjoy the table game. The download platform offers a nice variety of blackjack, so be sure to play in that format if you want to access more 21 titles.

Table Games at Sun Palace Casino

The table games section offers several titles via the downloadable platform. Enjoy craps, casino war, baccarat, red dog, roulette, pai gow poker, let it ride, sic bo, Caribbean 21, tri card poker, and more. The table games offer varying buy-ins and include realistic gaming tables for a more immersive experience.

Video Poker at Sun Palace Casino

Sun Palace has an extensive collection of video poker games, many with multi-play options. Find all the classics, including Aces & Eights, Mystery Bonus, All American, Jacks or Better, Double Bonus, and many more.

The games include low to high buy-ins to suit all players. Easily play a new video poker game any time you log online.

Live Casino at Sun Palace Casino

There are no live casino games offered at Sun Palace Casino.

Funding Your Account at Sun Palace Casino

The options for funding an account can vary according to your location. US-based players are limited to Visa, Mastercard, Gift Cards, Money Orders, and Bitcoin.

Maximum limits are applied to some of the deposit options that could create an issue if you want to take advantage of the largest bonuses. You can get around this issue by contacting Customer Support.

You must first deposit funds to play for real money at Sun Palace Casino. Once you earn a win, you can cash out via the withdrawal methods. Overall, the online casino does not offer many methods for your banking needs. It is important to review the options to ensure you can easily play at the site. Check out the deposit and withdrawal methods below for more information.

Deposit Methods:

• Prepaid/Debit/Credit Cards: The online casino accepts Visa, Mastercard, American Express, and Discover. A minimum of $25 is required, with a maximum deposit of $500.
• Cryptocurrency: use Bitcoin, Litecoin, Tether, and Ethereum to add funds. The minimum deposit is $5, and the max is $5,000.

After the first deposit, players must complete a verification process over the phone to confirm account details. The casino may block deposits, void any promotions and winnings, or cancel withdrawals if this process is not completed.

Withdrawal Methods:

• Check via Mail: Request a check via mail with a minimum cash out of $150 and a max payout of $399.99.
• Check via Courier: Utilize a courier service to cash out from $400 to $2,500.
• Direct Deposit: Use a checking or savings account to withdraw funds from $150 to $1,250.
• Cryptocurrency: Bitcoin and Tether can be used to remove $150 to $5,000 from your account. Withdrawals are usually completed in 48 hours or less.

Great Choice of All Types of Casino Games

To date, my Sun Palace review may appear a little cautious because I feel it is necessary to alert visitors to issues that may affect their gaming experience. However, no such concerns exist when it comes to the choice of games.

The lobby is packed with casino games of all types – with more than 150 slot games to choose from, plus dozens of video poker and table games.

Something not advertised very much on the website and only available in the downloadable client is the casino tournaments.

These have various buy-ins and provide the opportunity to win some serious cash on top of any money you win while playing in the tournaments. Unfortunately, you cannot use any bonus funds to play in these events and there is a limit applied of $2,000 to how much you can win.

The Sun Palace Casino Loyalty Program

One of the best reasons for playing at online casino is its Loyalty Program. This consists of a five-tier VIP scheme which rewards you with bigger and better offers the higher you climb the levels.

Even at the lowest levels you are eligible for Points-for-Cash exchanges, monthly cash prizes based on the value of Comp Points redeemed, and entry into weekly and monthly draws giving away more cash prizes.

As your status in the Loyalty Program increases, the clearing requirements for bonuses come down, the Points-for-Cash exchange rate goes up, and limits are raised on how much you can withdraw each week.

Having only played at the casino for a limited period of time, I can see how you don´t have to be a high roller in order for the Loyalty Program to be lucrative for most players.

Good Customer Support but No Social Media

Customer Support is available via Live Chat and email. There is no toll-free number if you want to speak with someone, and there are times during the day when Live Chat goes off-line.

Fortunately, I didn’t experience any problems that required me to contact Customer Support – I just used the email service to verify my account and used Live Chat to test it for the purposes of this review.

In my test, I found the service was answered quickly, that the rep on the other end was knowledgeable, and my questions were answered clearly and concisely.

Nonetheless, one thing I was surprised about was the lack of social media engagement. The site relies on email for all its marketing efforts, which means you could miss an opportunity if you have a particularly aggressive email filter.

The Pros and Cons of Playing at Sun Palace Casino

So, what are the pros and cons of playing at this site? That’s largely going to depend on where you live. There are certainly advantages if you are a US-based player, but if you are reading this review from anywhere else in the world, you may want to look elsewhere once you have played the no deposit casino bonus. Here’s a summary of my least favorite bits of Sun Palace Casino:

• The casinos website is horrendously out-of-date.
• Bonus restrictions apply for players outside the US.
• The majority of reload bonuses are “sticky”.

If you can get over these shortcomings, you will probably enjoy quite a good experience at Sun Palace Casino. The bonuses are fairly generous, the clearing requirements are industry standard, and cashouts are reliable. The three best reasons I found for playing at the site were:

• The free $50 no deposit casino bonus is the sites major attraction.
• A very respectable mobile product for playing casino games on the go.
• A potentially lucrative Loyalty Program with good benefits the higher you climb.

Sun Palace Casino Review Conclusion

Naturally, it would be better if the casinos website was updated, if more players could benefit from the bonuses, and if some of the withdrawal restrictions could be lifted, but overall I enjoyed my experience at Sun Palace Casino.

No online casino is going to suit every type of casino gambler; but, because of the free no deposit casino bonus, it is certainly worth giving this site a try.