Box 24 Casino Review

Box 24 Casino has been in the online casino business for nearly two decades. In that time, the brand surpassed its goal of gathering more than one million players from around the globe. And Box 24 continues to grow.

Since 1999, Box 24 aimed to provide an online gaming platform unlike the standards, one that offered games using the latest technology and programming and stood out from its competitors. To do that, its executives developed a business strategy that focused on modern game design, a multi-platform product for customers on all computers and devices, and to offer exclusive products.

Further, they knew that the best way to accomplish those goals was to put together a cohesive and progressive team of employees while welcoming customer input and keeping the lines of communication open with players at all times. This resulted in a 24/7 customer service relationship and an online casino that gives those players the feeling of being in a casino but the comfort of playing in it from home.

As a part of Engage Entertainment Group, Box 24 sets itself apart by revealing its strong stances on responsible gaming and environment awareness. The community-oriented approach to gaming focuses heavily merging responsible gaming specialists with customers and strong responsibility standards. The company also believes in reducing its carbon footprint and encouraging customers to do the same.

Box 24’s parent company is based in Antigua and Barbuda but maintains a gaming license from the Curacao Gaming Commissioner and Government of Curacao.

Casino Details

To provide a wide variety of games, Box 24 Casino site uses several software platforms that specialize in different offerings. Betsoft and Microgaming are two of the best-known companies, and Habanero, Rival, Pragmatic Play, and ViG are others that allow for unique games.

The casino is protected by McAfee Security and Norton and certified by PCI Security Standards Council.

Hundreds of games provide a unique experience for players, thousands of whom are online at any given time of the day. Box 24 is offered in English.

Casino Games

Slots are the main attraction at Box 24 Casino, and they are categorized in sections to players can easily find their favorites. In the top games, it shows newest additions like Lucky Labyrinth and the most popular with its customers like Black Diamond and Reels of Wealth. Video slots are popular due to their superior animation and themed action, but classic games like Lucky Seven are also still bringing in players.

There are more than three dozen video poker options, while the table games section brings the variety of games like blackjack and roulette, baccarat and pontoon. Other games in the mix are keno, war, pull-tabs and scratch cards, as well as a 3D virtual horse racebook.

All of the games are sectioned but easily searchable, even by software provider. Most games also have a “try now” feature to play at no charge to get a feel for the game before playing for real-money.

Bonus Offers

Box 24 has no shortage of specials and offers for players, whether new or returning or the most loyal everyday players.

  • Welcome bonus: 200% on first deposit plus 25 free spins, 100% on second through fourth deposits and 175% on fifth deposit, new player tournament to win up to 10-times first deposit
  • Bitcoin bonus: 400% on first three deposits when using bitcoin
  • Daily deals: Several deposit bonus options every day of the week
  • Promotions: Sunday slot and table game tournaments, Thermal Thursday tournaments, Grand VIP tournaments three days per week, regular monthly specials
  • Loyalty bonus: 15% cashback on all deposits

Deposits & Withdrawals

The minimum deposit for all payment processors on Box 24 is $25, though withdrawal limits vary. After the first deposit, players may deposit lesser amounts per the details below.

Players should also be prepared for a verification process to protect players’ account balances and transactions. Before the first withdrawal, all players must provide a copy of a valid photo identification card, copy of recent utility bill to prove address, and a front copy of the card used to fund the account.


  • Deposits: Up to 10 minutes, no cost, $10 minimum
  • Withdrawals: NO

Visa & Mastercard

  • Deposits: Immediate, costs may vary by bank, $10 minimum
  • Withdrawals: NO


  • Deposits: Immediate, no cost, $10 minimum
  • Withdrawals: NO

Paper check

  • Deposits: NO
  • Withdrawals: Up to 7 days, $20 fee, $300 minimum


  • Deposits: NO
  • Withdrawals: Up to 5 business days, $10 fee for under $1,000 and $20 for over $1,000, $100 minimum

Bank wire

  • Deposits: NO
  • Withdrawals: Up to 5 days, $29 fee, $500 minimum

Customer Service

The Box 24 Casino customer service team provides assistance 24 hours per day, seven days per week via any of the following methods of contact:

  • Email
  • Telephone: 1-800-658-2910
  • Live chat

Final Thoughts

Box 24 Casino was created for today’s players, complete with access allowed from any type of computer or laptop, as well as an advanced mobile option for Androids and Apple products. With 24-hour customer service and a clean website that is very easy to navigate, players don’t have to search far for answers to any questions.

The company even shows that it cares about the environment and sets an example that it welcomes its customers to join. More importantly, Box 24 cares about the players’ experience.

One area that could use clarification is the deposit and withdrawal options, as one page states that there is a $25 minimum on deposits but other notes indicate lower limits. It is also interesting that there is a bitcoin bonus for players – and there are many – who use cryptocurrency, but players cannot withdraw via bitcoin. Most other sites do offer that service.

Other than that, however, the site is very transparent. Players can log on and see how many players are competing in each game at any given time, try the games for free, and take advantage of numerous promotions listed on the site in several places. Box 24 is a player-centered site, and players will feel that difference from the first experience.